Dear Customer
While you pay until delivery we at Shofoni Print bear the full printing and shipping costs of any product you order. All products are uniquely made at Shofoni Print. Therefore, please take your time when you chose the suitable color/size for your order and please provide correct informations and shipping details.
In case you want to cancel your order for any reason, please do us a favor and contact us as soon as possible.
If you receive your order and pay for it but your order is incorrect, damaged or has quality issues, please contact our customer service as soon as possible and provide pictures of the product and the package. After verification, we will produce and ship a new product to you for free. You can also choose to request a refund instead.
If you your order has issues and you want a refund or a new product, please contact our customer service within 5 days from when you received your order
It will take 2 to 5 days buisness to respond to your refund request.